Plummer Slade, Inc.

plummer-slade-logo-blue-00080-new-times-shaded-150x20

Open Positions

MSP Administrator

MSP Administrator

The MSP Administrator will provide support for clients as well as maintain internal infrastructure.

PLUMMER SLADE, INC. is an IT Solutions and Managed Service Provider located in downtown Pittsburgh. For over 30 years, Plummer Slade has been providing high quality, excellent service and IT solutions to businesses in the Pittsburgh and surrounding area.

Our technical professionals hold full-time, salaried positions. Plummer Slade is not an IT placement firm. We provide excellent benefits: health insurance, vision insurance, dental insurance, disability insurance, 401K plans, paid PTO days, parking leases, annual salary reviews, bonuses, and more.

Plummer Slade provides high-quality, excellent service because of the highly skilled and knowledgeable individuals on our team who troubleshoot and resolve technical issues with ease. Our technical professionals must be able to follow operating procedures, maintain professionalism when working under pressure, and function in several roles: as an individual, as a part of a team, and as a technical resource to others. In addition to technical skills, our team must employ good people skills. It is vital to speak well, write well, and always follow-up with clients.

Ideally, the candidates we select will be energetic, flexible, driven individuals who have strong written, verbal, and listening communication skills and must have the ability to work independently in a professional office/work environment. If you’re looking for a great technical position and career with unlimited potential and want to work for an outstanding integrity-based company, then we may be your future.

Responsibilities:

  • Monitor patch management & monitoring software alerts
  • Deploy agent software on servers, desktops, and laptops
  • Apply Windows and third-party software patches and updates to client environment
  • Monitor and respond to security alerts from AV software and firewalls
  • Respond to help desk calls and emails; resolve issues for clients
  • Troubleshoot and remediate malware issues
  • Create hardware and software reports
  • Maintain support documentation

Qualifications:

  • Bachelor degree preferred, but not required
  • Two+ years of professional technical experience preferred, but not required
  • Excellent verbal and written communication skills
  • Excellent follow-up skills
  • Strong analytical and troubleshooting skills

To apply, please send your cover letter and resume to psijobs@plummerslade.com.

Email us